Terms of Service

Last Updated: December 3, 2025

Welcome to FairFlow. These Terms of Service ("Terms") govern your access to and use of FairFlow's website and software licensing services. By accessing our website, purchasing a license, or using our software, you agree to be bound by these Terms and our Software License Agreement.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our services.

1. Acceptance of Terms

By accessing or using FairFlow's website (myfairflow.com) or purchasing a software license, you agree to be bound by these Terms of Service, our Privacy Policy, Risk Disclaimer, and our Software License Agreement. These documents constitute the entire agreement between you and FairFlow LLC.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Service Description

FairFlow LLC is a software provider that develops and licenses software for automated AI trading systems. Our business model is based on software licensing, not financial services or investment advisory.

Important Clarifications:

  • FairFlow provides software only through licenses
  • We are NOT a financial advisor, investment service, broker, or trading platform
  • We do NOT provide financial advice or investment recommendations
  • We do NOT promise any profit or return on investment
  • Software is delivered via FairFlow infrastructure and monitored by our team

All software is provided for use exclusively within the framework of FairFlow's business model. The software operates automatically with defined maintenance periods.

3. License Grant

Upon purchase and payment of the license fee, FairFlow grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the FairFlow software for a defined period of time (defined within the license), subject to the terms and conditions of our Software License Agreement.

3.1 License Scope

Your license includes the right to:

  • Use the software via FairFlow infrastructure
  • Access automated AI trading system functionality
  • Receive software updates and monitoring during the license period

3.2 License Restrictions

You may NOT:

  • Sell, license, rent, lease, or transfer your license to any third party
  • Modify, adapt, translate, or create derivative works from the software
  • Reverse engineer, decompile, disassemble, or attempt to discover source code
  • Copy, reproduce, distribute, or publicly display the software
  • Use the software to develop or offer your own business model or competing service
  • Remove or alter any proprietary notices or labels on the software

Violation of these restrictions will result in immediate termination of your license and access to the software, without refund.

3.3 Non-Transferability

Your license is personal to you and may not be transferred, assigned, or sublicensed to any other person or entity without FairFlow's prior written consent.

4. User Eligibility and Obligations

4.1 Age Requirement

You must be at least 18 years of age to purchase a license or use our services. By accepting these Terms, you represent and warrant that you meet this age requirement.

4.2 Compliance with Laws

You agree to comply with all applicable local, state, national, and international laws and regulations when using our software. This includes but is not limited to:

  • Trading regulations and securities laws in your jurisdiction
  • Tax reporting and payment obligations
  • Data protection and privacy laws
  • Anti-money laundering (AML) regulations
  • Export control and sanctions regulations

You are solely responsible for determining whether your use of our software is lawful in your jurisdiction. FairFlow excludes any liability for your compliance or non-compliance with applicable laws.

4.3 Accurate Information

You agree to provide accurate, current, and complete information when purchasing a license or communicating with FairFlow. You must promptly update any information to keep it accurate and current.

4.4 Confidentiality

You agree to keep confidential all information provided by FairFlow that is marked as confidential or that would reasonably be considered confidential, including but not limited to software algorithms, trading strategies, and business methods.

5. Payment Terms

5.1 License Fees

To use the FairFlow software, you must pay the agreed license fee. The license fee amount will be communicated to you prior to purchase.

5.2 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By making a payment, you agree to Stripe's terms of service and privacy policy. FairFlow does not store your credit card information.

5.3 No Refunds Policy

All license fees paid to FairFlow are non-refundable under any circumstances. This includes but is not limited to:

  • Dissatisfaction with software performance
  • Trading losses or lack of profits
  • Early termination by you or FairFlow
  • Technical issues or software downtime
  • Changes in your financial situation or objectives
  • Regulatory changes affecting your ability to trade

By purchasing a license, you acknowledge and accept that no refunds will be provided for any reason.

5.4 License Activation

Your license begins upon signing the Software License Agreement and receipt of the agreed license fee by FairFlow. Software will be provisioned within a reasonable period based on the Rithmic access data you provide.

6. Intellectual Property

All intellectual property rights in and to the FairFlow software, website, documentation, and related materials are owned by FairFlow LLC or its licensors. This includes but is not limited to:

  • Software source code and object code
  • AI models, algorithms, and trading strategies
  • Website design, content, and graphics
  • Trademarks, service marks, and logos
  • Documentation and user guides

Your license does not grant you any ownership rights to the software or any of FairFlow's intellectual property. You receive only the limited license rights expressly stated in these Terms and the Software License Agreement.

You may not use FairFlow's trademarks, logos, or brand elements without our prior written permission.

7. Limitation of Liability

IMPORTANT: Please read this section carefully as it limits FairFlow's liability to you.

7.1 No Liability for Trading Losses

FairFlow LLC is NOT LIABLE for any trading losses, financial damages, or loss of capital arising from your use of our software. Trading involves substantial risk, and you assume all risks associated with your trading activities.

7.2 Disclaimer of Warranties

The software is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, reliability, or profitability
  • Warranties that the software will be error-free or uninterrupted
  • Warranties regarding specific trading results or performance

7.3 Limitation of Damages

To the maximum extent permitted by law, FairFlow LLC shall NOT be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or goodwill
  • Trading losses or capital loss
  • Costs of substitute goods or services

In any event, FairFlow's total liability to you for all claims arising out of or related to these Terms or your use of the software shall not exceed the amount of license fees you paid to FairFlow.

7.4 User Assumes All Risks

You acknowledge and agree that you use the FairFlow software entirely at your own risk. You are solely responsible for any decisions you make based on the software's output and any resulting consequences.

8. Termination

8.1 Automatic Termination

Your license will automatically terminate at the end of the license period. You must comply with all terms and conditions until the end of the license period.

8.2 Termination for Breach

FairFlow reserves the right to terminate your license immediately, without notice or refund, if you breach any provision of these Terms or the Software License Agreement. Violations include but are not limited to:

  • Attempting to modify, reverse engineer, or copy the software
  • Using the software for unauthorized purposes
  • Violating license restrictions
  • Failing to maintain confidentiality
  • Providing false or misleading information

8.3 Effect of Termination

Upon termination of your license:

  • Your right to access and use the software immediately ceases
  • FairFlow may deactivate the software and stop all future updates
  • All license fees paid are non-refundable
  • Your confidentiality obligations continue to apply
  • Sections of these Terms that by their nature should survive termination shall continue to apply

9. Force Majeure

FairFlow LLC shall not be liable for any delay or failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, hurricanes)
  • War, terrorism, or civil unrest
  • Strikes, labor disputes, or lockouts
  • Epidemics, pandemics, or public health emergencies
  • Government actions, regulations, or restrictions
  • Failures of public utilities, internet, or telecommunications
  • Cyberattacks or security breaches beyond our control

During a force majeure event, FairFlow's obligations will be suspended for the duration of the event. We will make reasonable efforts to notify you and resume normal operations as soon as possible.

10. Dispute Resolution

10.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Delaware and the United States of America, without regard to conflict of law principles.

10.2 Jurisdiction

The parties agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be subject to the exclusive jurisdiction of the courts located in Delaware, USA.

10.3 Informal Dispute Resolution

Before filing any legal action, you agree to attempt to resolve any dispute informally by contacting FairFlow at hello@myfairflow.com. We will attempt to resolve disputes in good faith.

10.4 Waiver of Class Action

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Changes to Terms

FairFlow reserves the right to modify, amend, or update these Terms at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email if the changes are material
  • Provide reasonable notice before changes take effect

Your continued use of our services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using our services.

For existing license holders, changes to Terms will apply to your current license only to the extent permitted by law and the Software License Agreement.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

FairFlow LLC
108 West 13th Street
Wilmington, Delaware 19801
United States

Email: hello@myfairflow.com

For specific questions about your software license, please refer to your Software License Agreement or contact us at the email address above.

Privacy Policy | Risk Disclaimer